No insurance company wants to reject an eligible claim and harass their customers. However, health insurance claims can still get rejected despite the policyholder submitting all relevant documents, often due to misunderstandings or communication gaps between the policyholder, hospital’s treating physicians, and the insurance company, as well as inaccuracies in the declaration of pre-existing conditions. In such situations, policyholders may find it challenging to present their case in the correct format and clearly communicate the relevant details to assist the insurance company in processing their eligible claims.

That’s where the expertise of Mpathy’s team comes in. We have a team of expert doctors with vast experience working with health insurance companies in the claims department. Our team can guide and support policyholders to ensure they receive their eligible claims by helping them present their case accurately and clearly communicate the necessary details to the insurance company.