We charge Rs. 500/- for the registration of each claim, which covers the scrutiny of your policy and claim documents to study the eligibility of the claim so that we can help you get it. After confirming the eligibility of your claim, we will charge 10% of the eligible claim amount. However , the charges are subject to change as per the complexity of the case. This fee will be charged after we have confirmed the eligibility of your claim. This fee enables us to put up your case with the insurance company with our expertise and legal support.

If you receive a lower claim amount than expected, you have the option of appealing, and we will support you until the end. If you choose to accept the settled claim amount and do not wish to pursue the matter further, we will refund you the difference between the fee charged and the fee proportionate to the settled claim amount. In this case, we will refund you the difference between the fee charged and the fee proportionate to the settled claim amount.

As we are not an insurance company, we cannot make any commitments regarding the timeline for settling your claim. However, we will do our best to facilitate the process and ensure that your claim is settled as soon as possible. As the settlement timeline is determined by the insurance company, we cannot make any commitments on their behalf.

We will support you in the following scenarios:

• Settlement of rejected claims
• Unreasonable deductions of claims
• Huge delays in claim settlement

In addition to these, we also provide advisory services for:

• Policy-related issues
• Portability and renewals
• Adequate sum insurance and the right product at the right cost
• Cost-effective health insurance cover
• Disputes with agents/brokers
• Health cover provided by your employer
• Guidance to corporates for employees’ group health insurance
• Guidance to hospitals for claim settlement, documentation, and empanelment

We also provide Career guidance and training programs to agents and Sales Force

Training about prospecting, opening a call, pitching the product, objection handling, and closing in the first meeting, Goal setting and also how to serve customers to multiply business and income.

We cater to the following customers:

• Retail customers who need assistance with their insurance claims
• Corporates who require guidance with their group health insurance policies
• Customers who purchased policies through brokers, web aggregators, POSPs, or banks
• Hospitals who need support with claim files and empanelment
• Agents who need support to build their business and reach their goals
• Salespeople who want to build a robust team of agents and achieve success

Our core values are integrity, transparency, and customer satisfaction. We are committed to upholding these values in all our dealings. We do not engage in any fraudulent activities, manipulation, or unnecessary hospitalization. We only accept customers whose cases are genuine and who have not deliberately withheld any material facts to get their claims. We require customers to agree and accept these conditions at the time of registration, and we will not take cases if these conditions are not met.

Honesty, integrity, end-to-end solution, excellence in service quality, empathy in action, transparency, and fairness in all our dealings.

We have a team of doctors with more than 10 years of experience in the claims departments of health insurance and general insurance companies.

We also have a team of advocates who have over 10 years of experience in the insurance industry.

Our founder has over 32 years of experience in the service industry, including more than 20 years in the insurance sector. He was a founder member of Star Health and served as Joint Executive Director, as well as one year with Bajaj Allianz GIC as President and National Head of the Health Insurance Vertical.

He is known for his strong ethics, humility, people skills, passionate public speaking, motivation, and empathetic approach to customer service. He has mentored thousands of agents and sales teams during his rich experience in the insurance sector.

Although he is an expert in sales and marketing, he has chosen to start this venture in servicing due to his empathy for customers who may face challenges with claim issues. There is a significant need for quality customer service in the health insurance sector, and he is committed to filling that gap with excellence. By doing so, he is confident of restoring customers' confidence in insurance companies, which will be a win-win situation for all.