End to end support for issues faced in Health Insurance claims
We are a team of Professionals from the Health Insurance Sector committed to serve you by providing you an end to end solution : for making you understand your Health Insurance cover, simplifying Terms and conditions, guidance for settlement of eligible claims, unreasonable deductions and delay in claims .
No insurance company wants to reject an eligible claim and harass their customers. However, health insurance claims can still get rejected despite the policyholder submitting all relevant documents
There may be cases where the insured’s claim is settled, but the approved amount is significantly less than expected due to unreasonable deductions.
As per IRDAI regulations, insurance claims should ideally be settled within 30 days from the receipt of the last query reply.
Often, customers are not aware of the adequate sum insured and the various terms and conditions associated with their health insurance policy, such as waiting periods, exclusions, co-pays, and sub-limits.
Portability refers to the ability of a policyholder to switch from one insurance provider to another without losing the benefits that have already accrued under the original policy.
We have huge experience of Training and mentoring more than 50000 agents. we will provide Agents and Front Line sales team trainings for fast track success in Health Insurance sector.
Our core team comprises doctors with over 10 years of experience in the claims department of the health insurance sector. In March 2023, we launched this venture with the aim of providing services to a large number of customers who struggle with claim settlement and understanding the technical aspects of their health insurance policies due to complex jargon and mis-selling.
Based on our extensive experience interacting with thousands of customers and top corporates, we have observed that customers often fail to understand policy terms and conditions and are sold policies with inadequate sum insured. At Mpathy, our team will guide customers to ensure they thoroughly understand their health insurance policy terms and conditions and avoid struggling at the time of renewals or claims.
We also realize that advisors of health insurance companies need to have a thorough understanding of products, underwriting, and services to be provided, as well as a commitment to serving customers by keeping their long-term benefit as a top priority. Our team at Mpathy is committed to bridging the gap between reality and expectations. We provide comprehensive training and mentorship to advisors to ensure they sell policies that are a win-win for all concerned in the long term.
Years Of Experience
Contact us and enjoy peace of mind .. As solution is on the way !
